Green RV is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern how we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the Office of the Australian Information Commissioner at:
https://www.oaic.gov.au/
We may also use your information for secondary purposes closely related to the primary purpose where you would reasonably expect this.
You may opt out of marketing communications at any time via unsubscribe links or by contacting us directly.
We collect personal information in a variety of ways including:
We are not responsible for the privacy practices of external websites linked from our site.
Where reasonable and practicable, we collect information directly from you. If information is received from a third party, we will take reasonable steps to ensure you are aware.
Our website may use cookies, tracking pixels and analytics tools to:
You can disable cookies through your browser settings, though this may affect website performance.
We will only collect and use sensitive information:
Generally, we do not intentionally collect sensitive information unless required for a specific service.
Your Personal Information may be disclosed to:
We only share information where necessary to operate our business or provide services to you.
Some third-party service providers we use may store or process personal information overseas.
Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy law and appropriate data protection safeguards.
We may send you marketing communications where:
You can opt out at any time by:
We will promptly action any opt-out request.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure, including:
When personal information is no longer required, we take reasonable steps to destroy or permanently de-identify it, subject to legal retention requirements.
Most customer records are retained for a minimum of seven years to meet legal, taxation, warranty and business obligations.
We may use automated systems to assist with:
These systems support our operations but do not replace human decision-making where required.
You may request access to the personal information we hold about you and request corrections where necessary.
To do so, please contact us in writing. We may require identification before releasing information.
We generally do not charge for access requests, though an administrative fee may apply for copies.
We aim to keep your information accurate and up to date.
If you believe any information, we hold is incorrect, please contact us so we can update it.
This policy may be updated periodically and will be available on our website.
If you have questions or complaints regarding this Privacy Policy, please contact:
[email protected]
07 5356 5000
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
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